How to Contact Us

If you have any questions, please contact us by filling out the form below and we will get in touch with you shortly. 

Where to Find Us

1 West Waye, High Wycombe, Bucks, HP13 5PT

E-mail: hello@fizzyfuzzy.co.uk


what3words address: ///forest.brings.rooms

Send Us a Message

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FAQs

Got questions? We’ve got answers.

Policies

  • Processing time

    Fizzy Fuzzy will ship all orders within 3 working days of receipt.  Fizzy Fuzzy does not accept any liability for delayed delivery caused by any third party.

  • Shipping and delivery costs

    All orders are sent by Royal Mail Tracked 48, unless you contact me and we arrange an alternative delivery method.


    Orders up to  £5 cost £1.50

    Orders £5 - £49.99 cost £3.50

    Orders over £50 FREE SHIPPING

  • Customs and import taxes

    Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

  • Returns and exchanges

    I gladly accept returns and exchanges.

    Just contact me within 7 days of delivery.

    Ship items back to me within 14 days of delivery.


    I will only refund the order if the item is returned in its original condition.


    Buyers are responsible for return shipping costs. 


    I don't accept cancellations once an order has been placed, but please contact me if you have any problems with your order.

  • Privacy Policy

    I will only use your shipping and billing address, and contact information:

    • To communicate with you about your order
    • To fulfill your order
    • For legal reasons (like paying taxes)

    For more detailed information please visit 

    www.fizzyfuzzy.co.uk/privacy